I am one who hates to have my teeth poked and prodded. I don't like the sound, the feel, and well... all of it! And to be honest, I don't hate it, I am just afraid of it! Dr. Mickens and his staff have always been kind, responsive, helpful, and manage to put my mind at ease when I come see them. My first appointment, I felt like I had been going there for years! Dr. Micken's doesn't run a factory like office. He takes time with you to make sure you are comfortable with the procedure(s) and checks on your comfort level once you are done. Thanks so much for making my experience less frightening!